Contact
Get the right help before your next campaign goes live.
Reach the right team for sales, support, privacy, billing, security, or launch-readiness questions.
Sales
Plan selection, agency volume, enterprise limits, SSO, and security review.
sales@novobound.comSupport
Campaign sending, SMTP setup, imports, automations, billing, or account access.
support@novobound.comPrivacy and security
Data requests, DPA, vulnerability reports, compliance, and security review.
privacy@novobound.comWhat to include
Include your workspace name, sender domain, campaign name, and the exact issue or decision you need help with. For delivery questions, include the failed send reason and timestamp.
Launch review
Ask us to review SMTP readiness, suppression setup, validation flow, and first campaign configuration.
Enterprise planning
Tell us expected lead volume, team count, regions, security needs, and integration requirements.
Bug report
Send the URL, screenshots, steps to reproduce, browser, and whether the issue blocks campaign sending.
Need help right now?
For urgent production send issues, contact support with URGENT SEND ISSUE in the subject and include the campaign URL plus SMTP error text.
Email support